Frequently asked questions
Got questions? Here we answer the most common ones from our customers.
Is the parking inside Barcelona's LEZ?
Yes, we are inside the Low Emission Zone. Vehicles with a B or C label can park; unlabelled cars and foreign plates must register with the AMB first.
Do you have spaces for vans or large vehicles?
Yes. We have XXL spaces for vans and large SUVs, plus dedicated motorbike spaces.
How does online booking work?
You can book online through our secure payment, by WhatsApp or by phone. Free cancellation if you let us know in advance.
What are the rates for motorbikes?
Reduced-rate motorbike spaces and a monthly motorbike pass from €80.
What are your opening hours?
We are open 24 hours, 365 days a year, with video surveillance and remote monitoring at all times.
Is there a daily cap on the hourly rate?
Yes. Booking online, the maximum cap is €15 per 24 hours. Without a booking, it is €4.44/hour with a €25 daily cap.
Can I get a monthly pass?
Yes, we offer 24h, night, business and motorbike passes. Guaranteed fixed space and contracts with no abusive lock-in periods.
More about how the car park works
Parking Marplan is a covered, guarded car park at Roger de Flor 172, in Barcelona's Eixample, open 24 hours a day. Here we answer the most common questions so you can book with complete peace of mind.
What types of vehicle fit?
Our spaces are XXL, so cars, motorbikes, vans and SUVs all fit comfortably. If you have an especially large vehicle, message us and we will confirm availability.
Can I cancel my booking and get a refund?
Yes, cancellation is flexible. Message us on WhatsApp with your booking details and we will help you cancel or change the dates.
Are you open on public holidays?
Yes, we are open 24 hours, 365 days a year, holidays included. You can enter and exit at any time during your booking.
Do I need to be present or notify you to get in?
No need. The camera reads the number plate of the booked car and the barrier opens on its own, with no need to notify anyone or wait.
What if I arrive earlier or leave later than planned?
Message us and we will adjust it. Within your booking, entries and exits are free; if you need to extend your stay, we will tell you how.
✅ Free cancellation on every booking
You can cancel any booking for any reason and we refund 100% of the amount. We have no cancellation policy: no deadlines, no penalties and no paperwork. Book knowing that if your plans change, you lose nothing.